WARRANTY RETURN POLICY
Disclaimer & Limitation of Liability with Respect to Products Offered and Sold
All products sold by The Bloomin Bog are new and in original packaging. They are warranted by the manufacturer to the user against defective material and workmanship under normal use.
The warranty period is specified by the manufacturer.
Call or email us first if you have any problems, we may be able to help you over the phone.
If you need to return an item for warranty, return all the parts that came with the item, preferably in the original box. Freight will pre-paid by us. When you contact us, we will email you a shipping label. You will print this label and attached it to your box.
We will send you a new replacement product (same as purchased),or issue a full refund (less the original shipping) if nothing is available in a timely fashion.
Warranty does not cover any costs associated with the return, installation or removal of products subject to warranty claims. The defective component(s) or product(s) must be returned to us, freight prepaid, along with proof of purchase. All items returned will be inspected to determine cause of failure before warranty is approved.
Warranty does not cover return shipping charges to buyer. Please note that repair or replacement of any product does not extend its manufacturer's limited warranty or begin a new manufacturer's limited warranty period.
Please note that cutting the electrical plug off your equipment or splicing in an extra length of cord makes the product dangerous to operate and immediately voids the CSA or ULC approval, as well as the manufacturer's warranty.
We cannot honour the manufacturer's warranty if a product is returned with the electrical plug missing or the electrical cord tampered with in any way.
All manufacturer warranty issues are handled through The Bloomin Bog. If you have a problem with any of our products we will handle the warranty issues for you. We must pre-authorize your warranty return, so please contact us first for a return authorization number.