SHIPPING IN CANADA:


Hard goods are shipped via Canada Post Expedited Parcel service or by FedEx Ground.

All plants are shipped WITHIN CANADA ONLY via Canada Post Xpresspost service or FedEx Ground.  

Mixed orders (plants and hard goods) will be shipped the fastest and most economical way.

 

Service Speed* On-time
delivery guarantee*
Tracking & delivery
confirmation
Coverage up
to $100
Xpresspost
Fast and cost-effective
1-3 days YES YES YES
Expedited Parcel
Cost-effective ground service
1-3 days YES YES YES
FedEx Ground
Cost-effective ground service
1-3 days YES YES YES

 

* These delivery standards are within business days for items sent between MAJOR URBAN CENTERS and are dependent upon origin and destination. All delivery services (including without limitation, on-time delivery guarantees) are subject to terms and conditions. 


USA SHIPPING:

Service Speed* On-time delivery
guarantee*
Tracking & delivery
confirmation
Coverage up
to $100
ExpeditedParcel - USA
In as little as 4 days
4-7 days NO YES YES

 

* This delivery standard is within business days for items sent between MAJOR URBAN CENTERS and is dependent upon origin and destination. All Canada Post services (including without limitation, on-time delivery guarantees) are subject to terms and conditions. 


INTERNATIONAL SHIPPING:


Please contact us for rate quotes BEFORE placing your order.  All countries have both weight and dimension restrictions.  Duties and taxes may apply.



SHIPPING IN CANADA:

Our shipping rates are fair and below our actual costs.  The shipping fee schedule shown below applies to all items shipped within Canada.  Extra shipping charges apply to Nunavut, NW Territories, Yukon Territory and other remote locations.

We do not charge a handling fee.

There is no minimum order.

 

Manitoba, New Brunswick, Nova Scotia, Ontario, Quebec, Saskatchewan: 

Order Total (before taxes)

Canada Post Expedited Parcel

Canada Post Xpresspost

$0.01 to $75.00

$15.00

$25.00

$75.01 to $150.00

$25.00

$30.00

$150.01 to $250.00

$30.00

$40.00

$250.01 to $500.00

$40.00

$50.00

$500.01 and over

$50.00

$65.00


Hardware:

We try to combine orders whenever possible and ship your order in one box via Canada Post Expedited Parcel service or FedEx Ground.

If for some reason we must split your order, you will not be charged extra shipping.


Aquatic Plants:

Generally, aquatic plants cannot be shipped together with hardware.  Due to their fragility they MUST be shipped separately.  Occasionally, plants and hard goods will be shipped in one box (containing TWO separate boxes.

Orders containing aquatic plants MUST generally be shipped via Canada Post Xpresspost service or FedEx Ground.  This is because live plant shipments are extremely time sensitive.

 
Dispatch:

AQUATIC PLANT SHIPMENTS ARE PACKED ON SUNDAYS AND DISPATCHED ON MONDAYS. The reason for this is that we have no control over shipping, and there are often delays.  If Monday shipments that require 3-4 days for delivery are delayed, at least the package will arrive before the weekend.

In some cases we may ship during the week for hard goods, or for plants being shipped locally.

Orders are always shipped as soon as possible.  Occasionally, it may take a little longer to dispatch your order due to some items being out of stock, or an order coming in mid week.  You will be notified by phone or email if this is the case.